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NEW QUESTION: 1
Which statement describes DTMF processing on Cisco Unified Contact Center Express with supported SIP-based agent IP phones that are registered to Cisco Unified Communications Manager?
A. Cisco Unified CCX receives the DTMF digits via SIP INFO messages.
B. Cisco Unified CCX receives the DTMF digits in the RTP payload based on RFC 2833.
C. Cisco Unified CCX receives the DTMF digits via JTAPI messages.
D. Cisco Unified CCX receives the DTMF digits as part of the audio encoding in the RTP stream.
E. Cisco Unified CCX receives the DTMF digits via SIP NOTIFY messages.
Answer: C
Explanation:
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express
_9_02/design/guide/UCCX_BK_C39FDB35_00_cisco-unified-contact-center-
express_chapter_010.html
NEW QUESTION: 2
Which Cisco Unified Contact Center Express script media step can invoke a VXML application to retrieve and play prompts on-demand from an off-box location?
A. Recording step
B. Menu step
C. Voice Browser step
D. Simple Recognition step
E. Play Prompt step
Answer: C
Explanation:
Explanation :CRA Voice Browser is fully integrated with the CRA Engine. You can use scripts designed in the CRA Editor to extend VoiceXML applications by providing ICD (Integrated Contact Distribution) call control and resource management. For example, you can use VoiceXML to build a speech dialog as a front end to collect information from the caller. You can then pass this information to the CRA script, and when the agent receives the call, the information collected by VoiceXML will be available. You use the Voice Browser step in the Media palette of the CRA Editor to invoke a VoiceXML application. You can use the bundled voicebrowser.aef script as an example for creating scripts that invoke VoiceXML. (You can create custom scripts to execute other steps in addition to VoiceXML.)
NEW QUESTION: 3
Welche der folgenden Entitäten ist letztendlich für Datenremanenz-Schwachstellen bei Daten verantwortlich, die von einem Cloud-Dienstanbieter repliziert wurden?
A. Datenprozessor
B. Datenverwalter
C. Datenverwalter
D. Dateneigentümer
Answer: D
NEW QUESTION: 4
If the application layer protocol is Telnet, what is the value of the Protocol field in the IPv4 header?
A. 0
B. 1
C. 2
D. 3
Answer: A